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Warranty Request

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Access to the Ivey Homeowner Handbook and Homeowner Warranty Portal is below

If you experience an after-hours plumbing, HVAC, or electrical emergency during your first year, call our Emergency Hotline at 706-868-9363 & leave your name, address, phone number & a detailed message. A team member will assist you between 7am-9pm. You can also contact your home's Trade Partners directly using the info in your Homeowner Binder, just be sure to let the Ivey Warranty Team know so we can log the concern.

*IMPORTANT UPDATES*

Homeowners who closed on or before September 30, 2025: Please use Punchlist Manager to submit warranty requests.

Homeowners who closed on or after October 1, 2025: Please use the Homeowner Warranty Portal to submit warranty requests.


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